Reference

Privacy Policy for your f1tv account

Baccarat, Wizard of Oz, Football Strike and UPI wallet actions create account records; this Privacy Policy explains how f1tv collects, uses, protects and removes those records when you…

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f1tv Privacy Policy for your f1tv account
CONTACT ROUTES

Reach us about privacy requests

Privacy questions should reach the team that can check account data rather than a general inbox. Use the same email or chat profile linked with your account so we can verify you without asking for extra documents. If you cannot access your account, tell us the payment route last used and the mobile number attached to your profile.

Team online

Privacy email

Send data access, correction or deletion requests through the privacy email shown in your account area. Include your registered email, India mobile number and the request type, but never share a password or full UPI PIN.

Account chat

Use account chat for cookie questions, login alerts or a suspected wrong record. We may ask for a masked Paytm or PhonePe reference so the privacy team can match the record safely.

Escalation request

If a reply does not answer your privacy request, ask for escalation in the same thread. Keeping the same case path helps us track consent, identity checks, payment records and response dates.

ACCOUNT CARE

Cookies, Rocketon access and account security

We write this policy around real account events: login, wallet movement, live table entry, support contact and privacy requests. The aim is simple.

Data collection

We collect details you enter, device signals, login times, payment references and game session records such as Baccarat table entry. Each record is linked to a clear account or safety purpose under this policy.

Cookie controls

Cookies help keep you signed in, remember language choices and measure page errors. You can change browser settings, but blocking essential cookies may affect account access, wallet checks and privacy request forms.

Security checks

We use login alerts, device checks and payment matching to reduce account misuse. When a withdrawal is checked, only the data needed for identity, wallet and risk checks is used by authorised staff.

Retention periods

Account and payment records are kept only for operational, safety, dispute and legal reasons. Chat transcripts, UPI references and identity checks may have different retention periods based on the reason they were stored.

Access changes

You can ask us to correct profile data, update contact details or check whether a record should be removed. We may verify your identity before making any change to protect your account.

Limited sharing

We share data only with service partners who help process payments, secure accounts, host systems or answer support requests. These partners receive only what is needed for the privacy purpose involved.

Privacy questions before you join

Before you open an account, you can read how privacy rights work with wallet actions, cookies and support records. The answers below explain common requests in plain terms. If your case involves local law, identity checks or account closure, contact us from the account email so we can respond with the right context.

We collect the details you provide, contact data, login signals, device type and security events. If you use UPI, Paytm or PhonePe, we also store payment references needed for account and withdrawal checks.

Yes. Send a data access request from your registered email or account chat. We will verify that the request comes from you, then share the records we can provide under applicable law.

Cookies support login, account safety, language settings and error tracking. You can manage them through your browser. If essential cookies are blocked, some account areas or privacy request forms may not load correctly.

Payment records help match deposits, confirm withdrawals, handle disputes and investigate suspected misuse. We keep only the references needed for these purposes, with access restricted to teams handling payment or privacy tasks.

You can request a correction through account chat or privacy email. We may ask for identity checks before changing contact details, because the same details protect login access, payment records and privacy replies.

We restrict account access where the request is valid, then retain only records needed for legal, payment, dispute or safety reasons. When those reasons end, the remaining personal data is removed or anonymised.

Access, eligibility and some privacy rights may depend on local law and are available where local law permits. If your location affects a request, we will explain the reason in our reply.